Terms of Service

Last updated: March 2026

Please read these Terms of Service ("Terms") carefully before using the website dsbit.ca or engaging the services of DSB IT Solutions Ltd. ("DSB IT Solutions", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website or engaging our services, you confirm that you are at least 18 years of age, have the legal authority to enter into agreements, and agree to comply with these Terms. If you do not agree, please do not use our website or services.

2. Services Description

DSB IT Solutions Ltd. provides information technology services including but not limited to: managed IT services, cybersecurity, 24/7 monitoring, on-demand IT support, IT consulting, cloud services, network and server management, and website design and hosting. Specific services, deliverables, timelines, and pricing are outlined in individual service agreements or statements of work.

3. Use of Website

You agree to use this website only for lawful purposes. You must not:

4. Payment and Invoicing

Payment terms for services are as agreed in your service agreement. Invoices are due upon receipt unless otherwise specified. Overdue invoices may be subject to interest charges as permitted by law. DSB IT Solutions reserves the right to suspend services for accounts with outstanding balances.

5. Confidentiality

DSB IT Solutions will treat all client information as confidential and will not disclose it to third parties without your consent, except as required by law or with your explicit permission. Clients agree to maintain confidentiality regarding any proprietary processes, systems, or information belonging to DSB IT Solutions.

6. Intellectual Property

All content on this website — including text, logos, images, and code — is the property of DSB IT Solutions Ltd. and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use this content without our express written permission.

Websites and materials created for clients become the property of the client upon full payment, unless otherwise specified in the service agreement.

7. Limitation of Liability

To the maximum extent permitted by applicable law, DSB IT Solutions Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including but not limited to loss of data, business interruption, or financial loss.

Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim in the three (3) months preceding the claim.

8. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted service. We are not responsible for downtime caused by factors outside our control, including third-party service failures, natural disasters, or infrastructure outages.

9. Third-Party Services

Our services may involve the use of third-party software, platforms, or services (e.g., Microsoft 365, cloud providers). Your use of those services is governed by the respective provider's terms and conditions. DSB IT Solutions is not responsible for the actions, policies, or performance of third-party providers.

10. Termination

Either party may terminate a service agreement with reasonable written notice as specified in the agreement. DSB IT Solutions reserves the right to terminate services immediately in cases of non-payment, illegal activity, or breach of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada. Any disputes shall be resolved in the courts of British Columbia.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, please contact us: