Got Questions? We've Got Answers.

Managed IT support means we proactively monitor, maintain, and support your business technology on an ongoing basis — rather than waiting for things to break. We keep your systems updated, secure, and running, and we're available when something needs immediate attention.

Pricing depends on the number of devices, users, and the level of support your business needs. We don't publish pricing on our website because every business is different — contact us for a free assessment and we'll give you a clear, honest quote.

Yes. We offer both contract-based managed IT plans and on-demand support with no long-term commitment. Many clients start with on-demand support and move to a managed plan once they see the value.

For managed IT clients, we aim to respond to critical issues within 1 hour during business hours. For on-demand clients, response times vary by urgency. We're based in Oliver and can be on-site across the South Okanagan the same day for most issues.

Yes. We provide on-site support throughout the South Okanagan — Oliver, Osoyoos, Penticton, Okanagan Falls, and surrounding areas. Many issues can be resolved remotely, but we come to you when hands-on support is needed.

Our cybersecurity services include antivirus and endpoint protection, multi-factor authentication setup, email security, data backup and recovery, staff security awareness training, and security audits. We help businesses meet basic security standards without the complexity of enterprise tools.

Yes. We handle Microsoft 365 migrations from start to finish — including email migration, SharePoint setup, Teams configuration, and user training. We ensure your data is migrated securely and your team is up and running with minimal disruption.

Yes. We support Windows and Mac computers, as well as iOS and Android mobile devices. Most South Okanagan businesses we work with use a mix, and we're comfortable supporting both.

Most small business websites are completed within 2–4 weeks from the time we receive your content (logo, photos, text). More complex sites may take longer. We'll give you a clear timeline at the start of your project.

We don't publish pricing because every project is different — a simple landing page costs less than a multi-page site with custom features. Contact us for a free quote. We work with local businesses of all sizes and have options for different budgets.

Yes. We offer ongoing website maintenance plans that include content updates, security patches, backups, and performance monitoring. We can also train you to make your own updates if you prefer.

Our SEO service includes keyword research for your location and industry, on-page optimization, Google Business Profile setup and optimization, local citation building, and schema markup. We focus on getting your business found by customers in the South Okanagan.

Yes. Whether it's a broken layout, slow load speed, outdated content, or a Google penalty, we can diagnose the problem and fix it. Sometimes a fix is quicker than a rebuild — we'll give you an honest assessment.

Every website we build is mobile-first — meaning it's designed to look great and work perfectly on phones and tablets before desktops. Mobile traffic accounts for over 60% of web browsing, so this is non-negotiable for us.

AI automation uses software to handle repetitive, time-consuming tasks — like drafting emails, sending invoices, scheduling appointments, or generating reports. For small businesses, it means spending less time on admin and more time on the work that grows your business.

Common automation use cases include email drafting and responses, appointment scheduling and reminders, invoice generation and payment follow-ups, report generation, customer inquiry handling, and data entry. If you have a repetitive task you do every week, it can likely be automated.

No. We handle all the setup. Once your automation is running, it works in the background. We also provide simple training so your team knows what to expect.

Costs vary depending on the complexity of your workflows. We offer a free consultation to assess your operations and provide a clear quote. Most small business automation setups cost significantly less than the time they save.

In most cases, yes. We work with tools your business likely already uses — Microsoft 365, Google Workspace, QuickBooks, and many others. We assess your software stack during our consultation and recommend approaches that work with what you have.

Yes. We use established, enterprise-grade automation tools with proper access controls. Your data stays within your existing systems. Security is a core part of every automation we build.

We're based in Oliver, BC and serve businesses throughout the South Okanagan — Oliver, Osoyoos, Penticton, Okanagan Falls, and surrounding areas. We can provide remote support anywhere and on-site support across the region.

You work directly with Dilpreet, the founder of DSB IT Solutions Ltd. With 15+ years of IT experience, he handles your account personally — no support tickets, no junior staff handoffs.

Yes. We work with businesses across all industries in the South Okanagan, including agricultural operations, wineries, non-profits, retail, and professional services. We understand the unique technology needs of rural and agricultural businesses.

The easiest way is to contact us through our website or call us directly. We'll schedule a free consultation to learn about your business and explain how we can help. No pressure, no jargon.

Yes. Every new client engagement starts with a free consultation. Whether you need IT support, a website, or AI automation — we'll meet with you, assess your needs, and give you honest advice before you commit to anything.