Privacy Policy
Last updated: March 2026
DSB IT Solutions Ltd. ("DSB IT Solutions", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website dsbit.ca or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: Name, business name, email address, phone number provided through our contact form.
- Technical data: IP address, browser type, device type, pages visited, and time spent on our website (collected via Google Analytics).
- Communication records: Emails, messages, and other correspondence you send to us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Communicate with you about our services, promotions, and updates (with your consent).
- Improve our website and services based on usage data.
- Comply with legal obligations.
3. Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized usage data including page views, session duration, and traffic sources. This data helps us improve your experience.
You can opt out of analytics cookies using our cookie consent banner. You can also manage cookies through your browser settings. Declining cookies will not affect your ability to use our website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers: Tools like Google Analytics and our contact form service (Formspree) that assist us in operating our website. These providers are bound by confidentiality agreements.
- Legal authorities: When required by law or to protect our rights.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 2 years unless you request deletion.
6. Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent to the collection or use of your information (subject to legal restrictions).
- Lodge a complaint with the Office of the Privacy Commissioner of Canada.
To exercise your rights, contact us at info@dsbit.ca.
7. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@dsbit.ca
- Phone: 250-206-2727
- Location: Oliver, BC, Canada